Excellent service

Excellent service

As always, Alan Cushing exceptional in his role. I have now been dealing with Alan at Mercedes-Benz of York for 14 years and is an absolute legend and form... read full review

As always, Alan Cushing exceptional in his role. I have now been dealing with Alan at Mercedes-Benz of York for 14 years and is an absolute legend and formidable asset to the company. Long may it continue.............. He is not allowed to retire! Please ensure this message is passed on to Alan and all directors within the business.

Friendly effective efficient checked and email rang to see if still available for actual service.

Friendly effective efficient checked and email rang to see if still available for actual service.

Courtesy and timely.

Courtesy and timely.

From making the appointment to picking up the car at the end all Mercedes staff were attentive ,thoroughand they clearly knew their jobs.

From making the appointment to picking up the car at the end all Mercedes staff were attentive ,thoroughand they clearly knew their jobs.

When collecting, very little customer service. Left waiting for 30 minutes in a chair and would have been longer if I hadn’t of chased up the for the retur... read full review

When collecting, very little customer service. Left waiting for 30 minutes in a chair and would have been longer if I hadn’t of chased up the for the return of keys etc. Made our own drinks.

we kept fully informed on the work on our car and assistance with the bumper payment

we kept fully informed on the work on our car and assistance with the bumper payment

From start to finish the process was made easy by your very helpful staff - good customer service is so important and you don’t come across it very often.... read full review

From start to finish the process was made easy by your very helpful staff - good customer service is so important and you don’t come across it very often.