Helpful service
Helpful service
Good service
Good service
We are a charity so our drivers are volunteers, and generally in their 70's. JCT agreed a time with us to not keep our driver waiting, as he had travelled ...
We are a charity so our drivers are volunteers, and generally in their 70's. JCT agreed a time with us to not keep our driver waiting, as he had travelled over an hour to get there, and they stuck to the time, and turned the vehicle around, having diagnosed and repaired in very good time. The little safety check video and advisory was a nice touch, however, the tyre prices were a little high. Maybe if a varied budget of options were offered, we may have had them replaced.
Luke was very knowledgeable and helpful and spent time to go through the handover at our pace to make sure we were happy. He even came in to work on his da...
Luke was very knowledgeable and helpful and spent time to go through the handover at our pace to make sure we were happy. He even came in to work on his day off so hand over was completed on a convenient day for us.
It did take a while for the vehicle to go into build but once I had notification of delivery, the service we received was flawless. So happy with the vehic...
It did take a while for the vehicle to go into build but once I had notification of delivery, the service we received was flawless. So happy with the vehicle and the follow up had also been fantastic
Professional. Helpful. Flexible. Knowledgeable.
Professional. Helpful. Flexible. Knowledgeable.
Luke was very helpful and patient showing me the van
Luke was very helpful and patient showing me the van
So easy to deal with very polite and professional
So easy to deal with very polite and professional
The updates, contact and overall experience were very good. First time buying VW and start to current very impressive
The updates, contact and overall experience were very good. First time buying VW and start to current very impressive
Overall service staff were good. But tyre pressures were set incorrectly. So, I had a tyre pressure alarm on way home
Overall service staff were good. But tyre pressures were set incorrectly. So, I had a tyre pressure alarm on way home
excellent service, friendly staff. Complimentary wash of my VW Van - never looked so clean
excellent service, friendly staff. Complimentary wash of my VW Van - never looked so clean
All the above!!
All the above!!
Friendly and helpful team. I dealt with Robert Kirk and Peter Thompson and they both kept me well informed throughout the whole process from finding the co...
Friendly and helpful team. I dealt with Robert Kirk and Peter Thompson and they both kept me well informed throughout the whole process from finding the correct car for me, the purchase, and handover. They also kindly went out of their way to collect me from a further away train station when I encountered train connection issues when travelling down to collect the vehicle.
5 stars not awarded as the vehicle registered a warning error code upon leaving the site. This was rectified after returning the van. Other than that , all...
5 stars not awarded as the vehicle registered a warning error code upon leaving the site. This was rectified after returning the van. Other than that , all very good
Alex was very thorough and informative and nothing was too much trouble.
Alex was very thorough and informative and nothing was too much trouble.
Alex was very thorough and informative and nothing was too much trouble.
Alex was very thorough and informative and nothing was too much trouble.
Easy booking and kept updated
Easy booking and kept updated
Great service
Great service
First class service staff
First class service staff
Treated with respect. Everything clearly explained. Timely action by staff. Quality Hot Chocolate !
Treated with respect. Everything clearly explained. Timely action by staff. Quality Hot Chocolate !